SHIPPING POLICY
Welcome to Ghosts of Derby's shipping policy. We take great care in ensuring your handcrafted ghost figurines reach you in perfect condition. Our shipping methods are reliable, and we aim to keep the costs as affordable as possible for you. We value transparency and will provide you with all the necessary information about packaging and associated costs. Your trust is important to us, and we want to make sure you feel confident in your purchase.
At Ghosts of Derby, we are committed to your satisfaction. If you have any questions about our shipping policy, please feel free to contact us. Your support means the world to us.
RETURN & EXCHANGE POLICY
Our aim at Ghosts of Derby is for you to be delighted with your handcrafted ghost figurines. However, if you have changed your mind or are dissatisfied with your purchase, we have a straightforward return and exchange policy in place. We want you to shop with confidence, knowing that we stand behind the quality of our products.
We understand that sometimes things may not meet your expectations. Rest assured, we are here to make the return or exchange process as smooth as possible for you. Your satisfaction is our priority, and we are dedicated to ensuring that you have a positive experience with Ghosts of Derby.